how to hire your computer help?

Here's how to hire your computer help

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So you may need a computer specialist to help you, so where do you begin? The best possible choice is asking for the recommendation of friends, groups you are a member of, at church or those in your place of business.

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If that isn't yielding success, you can grab the local phone book and start calling. If you have a smaller, local directory this will help you narrow down choices. You can also scour bulletin boards at area businesses.
And, when you are looking at the ads, look for certifications such as A+, MSCE, MOUS.

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You may not find this out without asking, but research how long the business has been in force and/or how much experience they offer.
Or, look in their advertising or on their website for this information.

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Ask if they will send a male or female and get a name. Ensure that you know what you will be charged up front.

If you can talk directly to the technician/professional, you may want to see if you have rapport with them.

Some technicians are anything but helpful, so you will want to make sure this is a business that has the clients' best interests at heart.

Eliminate the ones who do not return phone calls or are rude, too busy or intimidating.

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If the phone book tires you, or for a change of pace, you can always try the classified advertising section in local area newspapers.

These businesses are often eager to help you and seeking as much work as possible. If you are wary, ask for a few references.

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If they have a website, you may want to look it up if you are able. This will give you a better feel for the company.

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Take note of how the company or the repair person treats you on the phone. This is a good indication of how the service will go.

Inquire if they would come to your home/office. And, find out also if they will send your computer out and how long you will be without a machine. Get someone who can fix it on site or by the next business day if possible or give you a loaner.

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Stay well informed of charges, such as when the time starts for the technician and if there is a trip charge. Do not forget to include charges for parts, labor, hourly/flat rates and any additional charges.

If you can secure a flat rate for a specific task, this may be your best option.

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Also do your homework. Find out ahead of time what it would cost just to replace the computer outright instead of racking up service charges for an older computer. You can go on the Internet to go price hunting for computers or check the ads in the newspaper.

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If you have the time, you can also check out the Better Business Bureau to see if the company has had complaints as well as doing a Google Internet search on them. Check with your local chamber of commerce as well.

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Don't sign any contracts. Do not pay until your work is completed and only the amount agreed upon originally.

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When you are gathering your information, keep a pen and paper handy. Record names of the companies/individuals, rates, turnaround time and any other pertinent information.

Tips & Warnings

• Always keep a pen and paper handy.
• Take note of companies who are courteous and return calls quickly.
• Look for certifications and time/experience in business.
• Friends, family and colleagues often make the best recommendations.
• Check the local better business bureau and Yahoo Local for business ratings.

Even if you have set an appointment, never let an individual in the house who refuses to show identification or makes you feel uncomfortable.

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